About Us

Kizai Music is a leading online retailer specializing in guitars and musical instrument accessories. Since our founding in 2008, we have been dedicated to serving the global community of musicians, from passionate beginners to professional artists. Operating as the premier online brand for Kizai LLC, our mission is to provide an unparalleled selection of high-quality products, professional expertise, and exceptional service to our customers in the United States.

While many retailers focus on instruments, we take pride in our deep specialization in guitar accessories and parts. We are an authorized dealer for a range of top-tier brands, including Gibson, Fender, Ibanez, Martin, and Taylor. Additionally, we are the proud manufacturer of our own line of innovative products, such as the widely recognized Gorilla Tips Fingertip Protectors, serving both retail and wholesale clients.

Hangzhou, China Operation

Our commitment to quality extends to our global operations. Our state-of-the-art logistics and manufacturing facility in Hangzhou, China, enables us to maintain a robust global supply chain. This 5,000 sq/m (53,810 sq/ft) e-commerce warehouse is equipped with advanced in-house ERP and CRM systems, allowing us to manage our extensive inventory and provide efficient worldwide shipping. We are also one of a select few retailers to own and operate a professional Plek station, ensuring our instruments receive precise, automated fret-dressing for optimal playability.

Japan Operation

We are further expanding our presence to better serve our customers. In 2023, we established a new office and warehouse in Tokyo, Japan, to provide faster, more convenient services to our Japanese customers. This strategic expansion is part of our commitment to supporting the musical journey of artists everywhere, with our primary focus remaining on delivering an outstanding experience to our customers in the U.S.

Japanese customer can visit our Japan company website at www.ki-zai.com

For customers outside of US, you may also make the purchase on our aliexress store.